Shipping & Returns

SHIPPING & DELIVERY POLICIES

All customs completed in 4-14 business days. Rush order pulls your custom to the front of the list.
*Due to high volume of sales as well as quality control, customs may take longer as we strive to create the highest quality glass art. We thank you for your patience as well as your understanding.

All products are meant for adults for tobacco use only age 21 or older in some states, if you are a minor please discontinue use of our services. Our products are made of glass which may break with little or excessive force, use them at your own risk. Broken glass is sharp as razors, handle the item at your own risk. Glass may break in the mail, and if so take care not to cut oneself. Glass may appear scratched or chipped, coming from the distributor as such. READY TO SHIP IS SOLD AS IS, ALL SALES FINAL.

All orders are processed within 2-3 business days. Orders are not shipped or delivered on holidays. Custom items will take up to 14 days to complete beyond processing.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you.

Shipping charges for your order will be calculated and displayed at checkout. Shipping is flat rate based upon the item you order. 


You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

ONLY for packages that have been returned to sender, all others disregard. If you order a package to the wrong address, you will pay shipping back to you, that includes any changes from the original address given.

Customs, Duties and Taxes
We are not responsible for any customs and taxes applied to your order. All
fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.)

 

Returns

All Sales Are Final, No Returns Unless The Item Arrived Damaged In Shipping